These Terms of Service govern your use of the Revered Towing | 24/7 Towing & Roadside Assistance in Cleveland, OH website and any request you make for towing, recovery, transport, or roadside assistance. By using this website or requesting service, you agree to these terms.
Service Requests and Availability
Service is subject to driver availability, location, weather, road conditions, vehicle condition, equipment requirements, and applicable law. Submission of an online form or live chat message does not guarantee dispatch or create a confirmed service appointment. A request is confirmed only after our team accepts it and communicates the service details.
If you are in immediate danger, involved in a serious collision, or blocking an active traffic lane, contact emergency services before contacting a towing provider.
Estimates, Charges, and Payment
Quotes provided before arrival are estimates based on the information available at that time. The final charge may change if the vehicle location, condition, distance, access, required equipment, storage, tolls, special recovery work, or other circumstances differ from the original description.
- You are responsible for reviewing and approving the applicable service charges.
- Payment is due using an accepted payment method at the time communicated by our team.
- Additional charges may apply for difficult access, extended wait time, cleanup, specialized recovery, after-hours work, or services requested after dispatch.
Your Authority and Responsibilities
You represent that you own the vehicle or have authorization from the owner to request service. You agree to provide accurate contact, vehicle, location, destination, and access information. You are responsible for securing or removing valuables and disclosing conditions that could affect safe service, including modified vehicles, damaged steering or suspension, locked wheels, low clearance, hazardous materials, or inaccessible keys.
Access and Roadside Safety
You must provide lawful and reasonably safe access to the vehicle. Our team may delay, modify, or decline service when conditions create an unreasonable risk to people, property, equipment, or traffic. Follow all safety instructions provided by the dispatcher or operator and remain in a safe location away from moving traffic whenever possible.
Cancellations and Delays
Arrival times are estimates and may be affected by traffic, weather, call volume, road closures, or emergency conditions. Please notify us promptly if service is no longer needed. A cancellation or call-out charge may apply when a truck has already been dispatched, has arrived, or has incurred costs based on your request.
Vehicle Condition and Personal Property
Towing and recovery can involve vehicles that are already damaged, disabled, stuck, or mechanically compromised. Pre-existing damage and ordinary risks inherent in properly performed towing are not caused by the service provider. Report any concern as soon as reasonably possible and provide supporting photographs or documentation. We are not responsible for unsecured or undisclosed personal property left in a vehicle except where responsibility cannot legally be excluded.
Website Use
You may use this website only for lawful purposes. You may not interfere with its operation, attempt unauthorized access, submit false or fraudulent requests, introduce malicious code, scrape protected content, impersonate another person, or use the website in a way that harms our business, customers, or service providers.
Intellectual Property
The website design, branding, text, graphics, photographs, and other original content are owned by or licensed to Revered Towing | 24/7 Towing & Roadside Assistance in Cleveland, OH and are protected by applicable intellectual property laws. You may view the website for personal, non-commercial use but may not reproduce or commercially exploit its content without written permission.
Third-Party Services and Links
The website may use or link to third-party services such as maps, analytics, payment tools, social platforms, or communication providers. Their services are governed by their own terms and policies, and we are not responsible for third-party websites or systems outside our control.
Disclaimers and Limitation of Liability
The website is provided on an “as available” basis. To the fullest extent permitted by law, we do not guarantee uninterrupted website access, exact arrival times, or that every requested service can be completed. Nothing in these terms excludes liability that cannot be excluded under applicable law. Where liability may lawfully be limited, our liability will be limited to direct, documented losses arising from the specific service at issue and will not include indirect, incidental, special, or consequential losses.
Privacy
Information submitted through this website is handled as described in our Privacy Policy.
Governing Law
These terms are governed by the laws applicable in the State of Ohio, without regard to conflict-of-law principles. Any dispute will be handled in a court of competent jurisdiction unless the parties agree to another lawful resolution method.
Changes to These Terms
We may update these terms to reflect operational, legal, or website changes. The revised version becomes effective when posted on this page, and the updated date shown above will be changed accordingly.
Contact Us
Questions about these terms can be submitted through our Contact Us page.